Terms and Conditions

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Last updated on Thursday, August 25, 2022

This document (together with any documents referred to in it) tells you the terms and conditions upon which we sell and s...Read more

  • INTRODUCTION

    1. Read through these terms and conditions (the “Conditions”) and in particular our cancellations and returns policy at clause 11 and limitation ...Read more

    2. ABOUT US

      1. This Website is owned and operated by Fast Pace Transfer Limited/Fast Pace Transfer (“we”/”us”/”our”), a private limited company registered in...Read more

      2. COMMUNICATIONS

        1. You understand and agree that emails and other electronic communications may be used as a means of communication, and acknowledge that all con...Read more

        2. OVERSEAS ORDER

          1. Our Website is intended for use by customers resident in England, Wales, Scotland and Northern Ireland (the United Kingdom), the EU and intern...Read more

          2. REGISTRATION

            1. The FP Mobile Transfer application (“App”) and Website are owned and operated by Fast Pace Transfer Limited.
            2. By registering on the Web...Read more

            3. ELIGIBILITY TO PURCHASE A SERVICE

              1. To be eligible to purchase the Services on the App or Website and lawfully enter into and form contracts with us, you must:
                • be 18 ...Read more

                • PRICE

                  1. The prices of the Services are quoted on the App and Website.
                  2. Prices quoted are for performance of the Services in the United Kingdom ...Read more

                  3. PAYMENT

                    1. Payment can be made by Visa/Mastercard debit or credit card.
                    2. By placing an order, you consent to payment being charged to your prepaid...Read more

                    3. DELIVERY

                      1. The Services will be provided to you and delivered to the beneficiary or recipient with the termination details you provided during the order ...Read more

                      2. ORDER PROCESS AND FORMATION OF A CONTRACT

                        1. All orders are subject to acceptance and availability. If any Services ordered are not available, you will be notified by email and you will h...Read more

                        2. CANCELLING YOUR CONTRACT AND REFUNDS

                          1. Cancellation Before Receiving a Confirmation Notice
                            • You may cancel your order for the Services at a...Read more

                            • COMPLAINTS

                              1. If you have a comment, concern or complaint about any Services you have purchased from us, please contact us via email at info@fastpacetransfe...Read more

                              2. INTELLECTUAL PROPERTY

                                1. The content of the App and Website is protected by copyright (including design copyrights), trademarks, patent, database and other intellectua...Read more

                                2. APP AND WEBSITE USE

                                  You are permitted to use the App and Website and the material contained in it only as expressly authorised by us under our terms of use.

                                3. LIABILITY AND INDEMNITY

                                  1. Notwithstanding any other provision in these Conditions, nothing will affect or limit your statutory rights; or will exclude or limit our liab...Read more

                                  2. FORCE MAJEURE

                                    1. We shall have no liability for delays or failures in delivery or performance of our obligations to you resulting from any act, events, omissio...Read more

                                    2. PRIVACY POLICY

                                      1. In order to monitor and improve customer service, we may record telephone calls.
                                        • We shall be entitled to process your data in accordanc...Read more

                                        • THIRD PARTY RIGHTS

                                          1. You agree not to use our Services to commit fraud, money laundering, financial crime, financing terrorism or any similar activities. You expressly agre...Read more

                                          2. EXTERNAL LINKS

                                            1. To provide increased value and convenience to our users, we may provide links to other websites or resources for you to access at your sole discretion ...Read more

                                            2. LINKING TO THE WEBSITE

                                              1. You must not create a link to the App or Website from another website, document or any other source without first obtaining our prior written ...Read more

                                              2. NOTICES

                                                1. Notice will be deemed received and properly served immediately when posted on our Website; twenty-four (24) hours after an email is sent; or t...Read more

                                                2. ENTIRE AGREEMENT

                                                  1. The Contract represents the entire agreement between us in relation to the subject matter of the Contract and supersedes any prior agreement, ...Read more

                                                  2. GENERAL

                                                    1. We reserve the right to change the domain address of this Website and any services, products, product prices, product specifications and availability a...Read more

                                                    2. GOVERNING LAW AND JURISDICTION

                                                      These Conditions and any Contract brought into being as a result of usage of this Website will be governed by the laws of England and Wales and you irrevoca...Read more